Privacy Policy

Last updated: 19 June 2026

Introduction

Britannia Windows & Doors respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal identification information such as name and email address when you submit enquiry forms
• Technical data including IP address, browser type, and device information
• Usage data regarding how you interact with our website

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide quotations
• To improve our website and services
• To communicate with you about our services
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit forms or accept cookies
• Legitimate interests in operating and improving our business
• Contractual necessity when providing services you've requested

Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your data is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information with:

• Service providers who assist in operating our website
• Professional advisers including lawyers and accountants
• Regulatory authorities when required by law

Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure in certain circumstances
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at [email protected].